Electric Tobacconist – WILL THERE BE Still Time To Turn Around And Re-Proceed With The Order?
The Electric Tobacconist is one of the leading UK online electronic cigarette stores selling a few of the top brands of vaporisers and e-cig products available. They’re located in the heart of Cornwall in the South East of England. There are many other leading brands of electric cigarettes available including the Champ, Marl and Vapesti brands. The Electric Tobacconist strives to supply the most effective in vaporisers and electronic cigarettes, in stock and prepared to sell. Their focus on quality over price makes them the most popular online vaporisers and e-cig shops in the united kingdom. They’re constantly updating and improving upon their e-commerce facilities in order that customers can easily choose the products that best suit their needs and budgets.
You can find unfortunately delays because of capacity issues when it comes to the Electric Tobacconist. However, that is something that they’re actively attempting to resolve. In July, they received additional capacity and today they boast a 2.5kVA power. This should help to improve the reliability of their services, although there are occasions that the problem does present itself. This however rarely happens, because the staff is always extremely friendly and helpful, answering any queries or concerns that customers could have quickly and without hassle. The staff does ensure that the customer is fully content with the products that they are ordering, before the order is dispatched.
Throughout a recent visit, we were told that the Electric Tobacconist’s orders usually take between three and six weeks to reach. This is largely influenced by which country the vendor is situated in, as there are delays due to international shipment times, as well as the time taken for the vendor to send the goods over. This then affects the speed at which they are able to process the orders, as well as the amount of stock they have on hand. They are working to improve their speed of service, in order to deal with increased demand and reduce the quantity of time it requires them to fill orders and dispatch them with their customers.
Whenever we visited Brightpearl, they had approximately fifty products on offer, which was significantly less than some other online stores. It is also likely they are experiencing higher demand than some other online stores, that could explain the difference to be able volumes. However, despite this, they were still very prompt in their service, with one person in the team even greeting us once we entered the shop.
The staff provided excellent customer care, helping us to understand the many products they sold, including their relative merits. We were even offered the chance to buy a few what to test out, although we could not sample them all. There is no customer service contact number, so we were left with the friendly and helpful staff of Brightpearl to manage. Once we had bought a few items from them to try out, we were then in a position to contact them to learn how fast they would deliver the items to your home. They delivered quicker than most e- cigarette or vaporizer companies, nonetheless it seemed to depend on how fast we were willing to wait.
As a result of overwhelming number of orders that they are currently experiencing, they are now experiencing unprecedented levels of traffic in their stores. In fact, they are still having problems with slow-moving delivery vans, which are causing significant delays operating. Due to this, they are only processing orders under emergency conditions. Also, they are implementing further automation in order to increase efficiency and save their staff time. In the mean time, they are happy to welcome back regular customers that have recently ordered from them, provided that they are making a supplementary purchase or two by way of “extras.”
Customer service is the number one issue that we always want to see first when coping with an online vendor such as this. We were very impressed with how promptly our request of a refund was handled. We were also happy to learn that we didn’t have to pay for a second opinion or to contact some other clients regarding our concerns. Actually, the complete Element Vape Discount Code process was handled entirely in a timely fashion.
Overall, we were extremely impressed with this particular company’s customer service and would definitely recommend to anyone who is currently experiencing issues with their order fulfillment. Later on, we will always keep an eye on things like the electric tobacconists that are experiencing severe delays because of an influx of orders. We shall also continue steadily to monitor the electric marketplaces in order to determine the quality vendors which are currently experiencing issues. In the end, it seems that many people are noticing that the grade of the merchandise in the electric marketplace has dramatically increased. Hopefully, this can continue to prove to be true for the long term. However, we will continue steadily to monitor the situation since it evolves.